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Shipping & Returns PDF Print E-mail
Written by Martin Kubes   
Wednesday, 12 March 2008

Shipping
We use FedEx Home/Ground for shipping. Once we process your order you will receive a tracking number in the email. You will receive the ordered items up to 14 business days from the date the order was placed. Often orders arrive sooner.

This beach cruiser is brand new and sold in the box, already about 80% assembled for you. You can assemble the rest at home. It is easy and lasts only a few minutes. Professional assembly can be done in your nearest bike shop for low cost.

The delivery costs will be counted for you within the order.

Product Return Policies
If you are not completely satisfied with any of Beach Bikes Shop products, you may return them for an exchange or refund within 10 calendar days after delivery. Any product returned for exchange or refund must be in new condition.

Shipping charges for items returned will not be refunded.

In order for us to provide you with fast efficient service, please follow these instructions when returning merchandise.

1. Upon receipt of your products, immediately check to verify that the item is undamaged.
2. Inspect the merchandise to be sure that the design, style or color is correct.
3. Any merchandise that is returned must be in new condition.
4. Please be sure to retain the invoice.

Return Process:
1. Contact us by e-mail ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) to provide the information about the address.
2. Please provide us with the reason for returning the item(s) and specify if you would like to exchange the item or if you are requesting a refund.
3. If you are exchanging an item, please include proper information on the replacement item.
4. When you ship the item, please be sure to enclose the invoice. The invoice is needed to complete the exchange or refund. Beach Bikes Shop will not pay shipping charges. We strongly recommend that you use a delivery confirmation when you ship otherwise we cannot guarantee receipt of your merchandise.
5. Beach Bikes Shop will notify you when we have received the product and process your request quickly, based on receipt of all documents requested in our guidelines.

If you have any questions prior to ordering, please do not hesitate to contact us.

Last Updated ( Sunday, 16 March 2008 )